All Items are shipped via Royal Mail first class delivery. We aim to get all orders posted within 48 hours (weekends and bank holidays excluded) Please allow up to 10 working days for an order to arrive.
Shipping costs vary according to product and will be added when products are added to the shopping cart.
Delivery is free for orders over £40
Royal Mail – international standard – prices vary according to products ordered.
Please allow 14 working days for delivery.
Duty and other charges
Please be aware that some countries charge taxes & Duty on goods received into the country. It is the customers’ responsibility to pay for these.
If the customer forfeits the payment or does not accept the package due to the customs charges then the items will be returned to us. We will refund the cost of goods minus the shipping and any charges incurred while in transit.
In some cases, this can mean a forfeit of any refund as return shipping and associated charges can equal more than the amount paid for the goods so we highly recommend you look into any additional costs before you place your order.
Lifeforms Art cannot be held responsible for these charges, it is the responsibility of the customer to be aware of their own country’s rules and regulations regarding imports from the UK.
You can return any item within 14 days of receipt for a refund of that item or exchange it for a different size or colour. This includes sale items. Postage costs will not be refunded.
In all cases, the items returned must be in their original condition, which includes tags and any packaging. All goods will be inspected on return. The removal of stickers or other such free items will be charged against the customers refund if the entire order is returned.
The cost of returning the item to us is your responsibility Goods remain your responsibility until they reach us. Please ensure you package your return to prevent any damage.
No refunds are given for items damaged in shipping, if that occurs, you must file a complaint with the carrier. We are not responsible for lost returns or exchanges.
Please send a copy of your invoice with returns.
To return any item please inform us by email @ lifeformsart.co.uk, then simply send it back to us with a note enclosed with your name, address, email, and a reason for the return to the following address:
If it is our mistake then we will cover the postage.
All refunds are issued to the original payment method.
All exchanges will be processed as quickly as possible.